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Milestone Scientific Inc. – No pain but plenty of gain for The Wand®:
a break through technology for the dental arena now available in
medical markets


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 Healthcare
Medical Equipment & Supply
AMEX: MS


Milestone Scientific Inc.

220 South Orange Avenue
Livingston, NJ 07039
Phone: 973-535-2717



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Leonard Osser
Chairman and
Chief Executive Officer

Interview conducted by:
Walter Banks, Co-Publisher

CEOCFOinterviews,com
September 2001

BIO OF CEO

Leonard A. Osser has been Chief Executive Officer and a director of the Company since July 1991, and the President and Chief Executive Officer of Spintech, a subsidiary of the Company, since November, 1995. From July 1991 until July 1997, he also served as President and Chief Financial Officer of the Company. From 1980 until the consummation of the Company's public offering in November 1995, he had been primarily engaged as the principal owner and Chief Executive of U.S. Asian Consulting Group, Inc., a New Jersey based provider of consulting services in "work-out" and "turnaround" situations for publicly and privately owned companies in financial difficulty.

About
Milestone Scientific Inc
.

Milestone Scientific is the developer, manufacturer and marketer of The WandÒ computer controlled local anesthetic delivery system.  The Wand system comprises a computer controlled drive unit and features The Wand hand piece, a single patient use product that is held in a pen like manner for injections. This proprietary technology forms the basis of their value proposition, which enables practitioners to consistently administer injections with improved control, greater comfort, reduced trauma and less stress for both the patient and practitioner.

The Wand system was introduced to the dental market for a wide variety of procedures, including the Periodontal Ligament Injection (PDL).  The Wand Plus, an enhanced version of The Wand, recently received FDA clearance to market for medical uses. 

Milestone Scientific has recently received a broad US patent on CompuFloÔ, an enabling technology for computer controlled infusion of a wide array of liquid drugs and other fluids, aspiration of bodily fluids and measurement of in-tissue pressure. 

CEOCFOinterviews: Mr. Osser, can you give us a brief history of Milestone Scientific?

Mr. Osser:
Milestone Scientific is an ten-year-old company whose mission was to become a virtual company. It was to acquire breakthrough technology in the medical field, a either disposable or have a disposable component, get broad patents on that technology worldwide, commercialize the technology, outsource engineering and manufacturing. A marketing plan would be developed to support global product introductions and then acquire outside distribution for the product. Our history has been in the take over of a company that had a breakthrough technology. We acquired a technology that is the first enhancement in our sector in 150 years. Revolutionarily changing the hypodermic needle syringe through a computerized system, that’s ergonomically sound, virtually painless to the patient, much less stressful for the practitioner, much enhanced infection control, and does not kill tissue (necrosis)., It is a revolutionary device, which will go into many fields over the coming years and as of August of this year (2001), will be introduced into the medical field.

Milestone Scientific acquired the product in 1995, and introduced it into the dental field in the United States in early 1998.

CEOCFOinterviews: Currently, where are you in the development, redevelopment or redefining of your product?

Mr. Osser: The original product which was called The Wand®, is now in it’s fourth iteration, and it is now called CompuMed and CompuDent. The product was introduced into the dental market. There are now approximately 15,000 units in use around the world resulting in over 9 million patient injections. A number of disciplines have been using the product in their practice and for clinical studies. These include podiatrists, dermatologists, cosmetic surgeons, plastic surgeons, and colorectal surgeons, as well as for hair transplants.

With our new product developments, The Wand Plus will now become CompuDent
Ô, in the dental arena, and CompuMedÔ, in the medical market. CompuMed will be introduced to the podiatry market, the first discipline in medicine, at the 2001 Annual Meeting of the American Podiatric Medical Association, August 16-18 in Chicago. In addition, we have a new technology that is in the prototype stage and is now in clinical studies in various countries, called the CompuFlo™. That product has additional technology, a very broad patent in the United States, and eventually worldwide. The CompuFlo has many far-reaching applications in medicine. This product actually measures the force, pressure and flow rate of an injection. What that means is that for the first time, the practitioner will have biofeedback in an injection. The practitioner should know where in the body they are with the needle, which is very important for a biopsy in locating a tumor. It is also a product, which will interface to a hospital computer system, and will have a major impact in the medical community where approximately 100,000 people per year die because of medical mistakes in the United States. When a doctor writes a prescription in a hospital environment, they can’t write it, they must type it into a computer because of medical mistakes.  At that point, a number of other mistakes can happen. The pharmacist can fill it with the wrong dosage, the wrong medicament, there is also the possibility that it could be given to the wrong patient, or they may fail to check drug interaction, or for allergic reaction. If any of the things that can go wrong does happen, this unit will not allow the injection to be delivered. In addition, it will give information back to the main computer, such as, confirming the injection was given, whom it was given by, and when it was given. Therefore, it is a major event in safety for the medical community, along with all of the other issues that the core technology deals with.

We also have an additional patent pending technology, which we believe will revolutionize the safety engineered sharps devices that have become prevalent in the last few years. Given the new rules passed by Congress and rules introduced by the Clinton administration, the safety devices on sharps, including hypodermic syringes, will become commonplace in healthcare.  We believe that in that area our design is very advanced. We plan to introduce that technology by the end of next year.

CEOCFOinterviews: Are there any other companies trying to produce, or which have a similar product?

Mr. Osser: We have very broad patents. A product came out in the dental field a few months ago by DentSply International, Inc. When you introduce a product into a market where a pattern product already exists, one has to attempt to design around that product.  This often creates inferior product.  We believe that is the case with the DentSply product.

CEOCFOinterviews: How are you currently generating revenues?

Mr. Osser: Currently we are generating revenues in the dental arena, through the sales of The Wand Plus along with the disposable component, the Wand handpiece. .

CEOCFOinterviews: Do you view any of your new products as having greater revenue potential than The Wand Plus?

Mr. Osser: Yes! There is a significant difference in the revenue potential of our products, but not because of the difference in the technology between the CompuMed and the CompuDent, but because of the difference of the target market. Dentistry in the United States is a very conservative and slow moving industry. You have individuals that have trained very long and hard to use the hypodermic syringe, which was invented in 1853, and hence has been here for a very long time. We are attempting to change that with a much, advance technology.

Thus far, the technology has been accepted in the top level of the dental arena, which is the top 3 to 3½% in the United States. The opinion leaders in dental are recommending it, using it and lecturing on our technology, because our technology is the state of the art and the standard of care. However, dentists receive no further remuneration for using our product, but the dentist who is using it practices better medicine. This level of care is very much appreciated by the patient. Our device offers a virtually pain free injection, compared to the effect of the hypodermic syringe, which keeps many people from the dentists office. These practitioners look at the CompuDent as a cost of providing good medicine. It is actually under a dollar for each patient. It’s not an expensive device, but to some dentists, the dollar per patient is a number to be reckoned with.

CEOCFOinterviews: What is the practitioner spending to use the hypodermic syringe, and what advantage does your product afford the practitioner?

Mr. Osser: The dentist who doesn’t have The Wand is spending between 40 and 60 dollars for a hypodermic syringe. They also have to buy an autoclave, because they have to sterilize it each time it is used, they have to put in a needle which has two sides and is a danger in infection control because you can cut or prick yourself with that. They then have to use a carpule of anesthetic solution. Therefore, it is very time consuming to set that up and the dentist will usually have an assistant do that. With our device, we use a carpule, and we use a needle as well, but they would have to spend an additional 98 cents to 1 dollar for the hand piece. However, the ergonomically designed hand piece gives them the flexibility to give injections that they cannot give with the hypodermic syringe. Therefore, the dentist can give injections that are far more comfortably for the patient, and with less stress to the practitioner. This system also allows the dentist to do other injections, which are far better for the patient, the practitioner and the practice, but the dentist has to be educated that these things can happen. For example, when an injection is given with our device, there is no collateral anesthesia. When an injection is given with a hypodermic syringe, and you leave your dentist office, usually you are drooling for two hours, your cheek and half of your tongue and lips are numb. This is because they will give a certain injection, which is less painful than others. We don’t have to do that with our device, because all of our injections are virtually painless. Therefore, we can give different injections without any collateral anesthesia, which is in enormous advantage. In addition, since our device is held in a pen-like grasp, it can be rotated during insertion, which defeats the deflection of the needle.

When you put a needle into tissue, the needle will deflect away from the bevel Although you are aiming for the site, as the practitioner that you know is the right site, the needle that you can no longer see because it’s embedded in tissue, is going in a different direction. That’s why dentists miss 25 to 30% of mandibular block injections, which is 48% of all dental injections given in the United States. With The Wand, they don’t miss any of those injections because they rotate the hand piece as they are moving to the target site. Therefore, it doesn’t deflect. In addition, they can do a different injection on a single tooth, which is a far better injection that they cannot give with a hypodermic syringe as a primary injection, because it is very painful. It can be done with The Wand because the computer controls the medicament going into the tissue. Whereas, with the hypodermic syringe, in order to get the pressure to go into a small area, the only way that you can have pressure, is to push harder on the plunger, because there is no torque in a hypodermic syringe. Therefore, you would be able to express more medicament at the needle point. We don’t need to do that with our device. We have a linear activated step motor, a microprocessor and a plunger, that regardless of the density of the tissue the exact same medicament can be delivered over the same period of time. Therefore, our device does no tissue damage, does not cause pain and can do addition injections. The pain of an injection is not caused by the needle when it pricks the skin, but when it goes through the skin and the dentist is pressing on the plunger and the hypodermic syringe. This creates a tremendous force of 640 PSI. You wouldn’t put more than 30 in your car tire, and here you are putting about 20 times that amount into the human body. It’s a dangerous instrument.

CEOCFOinterviews: What is the cost of The Wand, and does it affect the decision of the dentist to purchase the device?

Mr. Osser: CompuMed, the medical product, will have a list price below $2,000.00, while the medical hand piece is $2.00. We believe that in the medical market, there is a reimbursement available from Medicare and private insurance for the injection as well as for the use of the unit. Therefore, the only reason for a practitioner not to use it is if they are not aware of it, or educated about the major benefits. Hence, it is our job to increase awareness, and that is why we have more clinical studies on our product in dental than any other product in that market. Now we have had our first clinical study published in the medical market, and also have another clinical that has been finished and hopefully will soon be published in podiatry. With CompuMed, the practitioner can perform more procedures, like bunionectomies, right in their office without the need for IV sedation.  This results in a great savings of money, but more importantly, because the patient does not perceive the pain, they do not have to stay in the hospital for one to four hours waiting for the IV sedation to wear off.  Therefore, it’s a win-win for everybody. If the microprocessor was $100,000.00 and it was $100.00 for each use, then people would have to think about it, but at the cost that it is, I don’t think that the price would dissuade many medical practitioners, and for the dentist it is a major practice buildup. It would encourage compliance of patients coming in every 6 months. People should visit their dentist every 6 months, but they are afraid to do so because their memories of the dentist are memories of pain. Therefore, none of us wants to do it unless we have to. At Milestone Scientific, we feel oral health and oral hygiene is very important, but I too was afraid to go to the dentist before the advent of the CompuDent.

CEOCFOinterviews: Do you ever see the revenue for the disposables surpassing the revenue from the sale of the device?

Mr. Osser: Oh yes! In the United States, we are selling approximately 180,000 hand pieces per month in the dental market.

CEOCFOinterviews: What is your current market share?

Mr. Osser: In the United States we currently have about 4% of the market of the dental market.

CEOCFOinterviews: What do you need to do to increase your market share?

Mr. Osser: It’s really education. We have to remember that when the hypodermic syringe came out, the medicament of choice was cocaine, and that’s how old this instrument is, but it took 30 years for the dentists to embrace to hypodermic syringe, though it was quite obvious that it would lessen the pain of an injection. It was the development of delivering an anesthetic solution into the body. Therefore, as was mentioned previously, dentists are not the fastest moving people when it comes to new technology. The main thing for dentists is that they look to the opinion leaders in their field to see what they are doing and the opinion leaders, almost exclusively are using The Wand. Therefore, my feeling is that as this permeates down through the industry, I believe that more dentists will take a look at computerization and say that maybe, Stanley Malamed, John Ugaser, the top people in their field see something that the other dentists don’t see. As a matter of fact, in a study that was just published in May of this year (2001), at the University of Southern California, one of the top surgeons in the colorectal area did a study on The Wand. In the study, a number of very good things were discovered, but one of the things that came out of the study was that the study was stopped early. This was because the professor in charge of the study said that it was so obvious that The Wand is so much better for the patient that he finds if unethical to use the hypodermic syringe again. In other words, he would not continue the clinical trials, because he wouldn’t continue to use the hypodermic syringe on the patients, to do the comparison, because of the standard of care. The clinical was finished and published, but we all look at what is “the standard of care”, and one of the problems in our litigious society is that if the doctor uses something that is not “the standard of care”, they are liable. This is an important factor, but the main factor is that if something is better for the patient, that is what should be used. Fortunately, our product is a very low price to does a great deal for the patient.
 
CEOCFOinterviews: How do you sell and market your product?

Mr. Osser: We have a network of independent sales reps in the United States, supported by an Inside Sales team. This provides a seamless approach to our customers.

As for marketing, the product got a lot of attention, because it is a major change in local anesthesia. Moreover, of the medical profession, dentists are the most astute in local anesthesia. Therefore, they are on the lookout for new things, unfortunately when new things come along, no one likes change in that profession, so it requires an education. It also requires learning something different. If you didn’t know how to use the hypodermic syringe, you would learn how to use either CompuDent or CompuMed much faster, but the doctors already know how to use the hypodermic syringe, and now have to learn something else. To learn how to use the system, takes between 8 minutes and 2 hours, with the vast majority learning within a half hour.

CEOCFOinterviews: Do you also supply a video or training?

Mr. Osser: We give them a video; instruction booklet and they can attend seminars and workshops. However, most dentists pick this up, and after reading, the instructions can use it right away. It’s very simple compared to what they have been doing. The only difference is that if they want to they can learn to give different injections, which will make their practice much easier.

CEOCFOinterviews: How do you approach the market globally?

Mr. Osser: What we are doing with the CompuMed is first introducing it in the United States, putting together an independent Rep. Network, and once establishing our market here, we would look to one of the majors to take over the product as a distributor.

CEOCFOinterviews: Are you still applying a great deal of you revenue into research and development?

Mr. Osser: Not at this point, because the CompuMed and the CompuDent are finished and will not need any further R&D spending. CompuFlo™ and our safety device are both in the prototype stage and are moving into clinical studies now, which are comparatively inexpensive. They both will require some more development, but we are speaking about a relatively small amount of money to develop that product. We’ll need tooling, but for the actual R&D, those major expenses are behind us. The patent work, which is very expensive, is behind us, so it’s now time to finalize the development and get into the medical market. We have been waiting for three years for this introduction in August. Therefore, this is something that we are very excited about, and the fact that the major university in podiatry in the United States which did the study on our product will have the professor who did the study lecturing on our product at the symposium in Chicago in August, is very exciting to us.

CEOCFOinterviews: Do you have the cash and/or credit to continue to grow you business?

Mr. Osser: The answer is yes, but everything depends on the speed with which you want to move forward. The company is doing better and better with each passing month in cash flow, based on seasonality of the business in the United States. If we want to expedite the development of the CompuFlo, and of our sharps device, it would require more capital, but if we go slowly we could do it out of our own earnings. Clearly, being that two of our major investors are U.S. based funds who have capitalized this company to this point, we feel that given that as we need money in the future, if came forth in the past, we have no reason to believe that won’t happen in the future.

CEOCFOinterviews: In closing, what would you like to say to your current shareholders and potential investors?

Mr. Osser: For our present shareholders, I very much appreciate their patience. We’ve had our ups and downs, but we believe that we have a very firm handle on our economic situation and we certainly do on our technological situation. For investors looking at the company, I suggest that they go on the Internet and see the colorectal clinical, copy written by the American Society of Colorectal Surgery.

Our present technology in the field replacing the hypodermic syringe is a very advanced technology, and now we have the new technology, replacing that, which is probably as dramatic as our old technology. That product is for the home care market, the infusion device market and the hospital market. Therefore, we are covering with the new device, all of the medical markets.

When we think of the first time we ever visited the dentist, if the dentist said, “I have golden hands”, it wasn’t one of the great truths. We all know that, and to subject our children to the same fears when there’s something better as a standard of care is just not right. Therefore, I would suggest going to dentist that have The Wand. As for the dentist, I would like to remind them of how far the world has come since the automobile replaced the horse as the major mode of transportation, and I believe that our products can make a similar impact.

 

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