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Working with a Trillion-Dollar Industry
Services
Schools
NASD: HSTM
HealthStream,
Inc.
Robert A. Frist, Jr.
Chairman and
Chief Executive Officer
Interview conducted by:
Diane Reynolds, Co Publisher
CEOCFOinterviews.com
April 2002
Company Profile:
HealthStream (NASDAQ: HSTM), based in
Nashville, Tennessee, with an additional office in Denver, Colorado, is a leading provider
of learning solutions for the healthcare industry. The
Company’s Internet-based Healthcare Learning Center is increasingly being adopted by
the full range of healthcare organizations in the healthcare industry to train their
employees, resulting in cost and time savings, and enhanced learning effectiveness. Healthcare organizations in HealthStream’s
Internet-based learning network use the Company’s learning solutions to improve
learning, increase compliance, and enhance organizational effectiveness for nurses,
technicians, staff workers, physicians, and all clinical and non-clinical healthcare
employees throughout the enterprise. Pharmaceutical
and medical device companies use Health Stream’s learning solutions to launch
educational programs and reach healthcare professionals.
Content providers use Health Stream’s learning solutions to expand the
reach of their programs worldwide.
Interview
Highlights: Please explain to my readers about your company as it stands today.
- How many people work in the healthcare industry and how do they reach them?
- How do they decided who would have a need for their solution?
- Where does their content come from?
- Does their business solution provide content plus management infrastructure?
- What are the cost savings that they can offer a hospital over their current cost of
compliance?
- What is the name of their website?
- Do they offer courses as well as testing on line?
- Do they track complianc as mandated by the federal governmnet?
- How do they find and acquire content?
- How many healthcare professionals are represented on their network?
- What is the name of their new product directed to medical device companies?
- Do they train people to become healthcare professionals or do the address skill education,
federal training requirements, and professional continuing education to all types of
hospitals, academic centers included.
- How many new healthcare facilities did they add to their Internet-based platform in
2001?
- When they add one hospital how many new users does that bring them?
- What was the percentage increase of course completion experienced in 2001?
- What is their market penetration in the United States?
- In what other country have they reached an agreement with a Hospital Association?
- How were they able to lower operating expenses?
- Did they make any acquisitions in 2000 and 2001?
- What is their approach to sales and marketing?
- Do they have their own sales force?
- Have they experienced revenue growth over the past year?
- After signing a contract, what is the implementation cycle?
- What gives them a competetive edge?
- Do they offer Web casting?
- What is their cash and credit position?
- How long are their contracts with hospitals and what are the typical earnings per
contract?
- What are their latest cash burn metrics?
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