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Forgent Networks is growing as a software company that will manage and improve the use and reliability of video over the network



Technology
Software & Programming

NASD: FORG

Forgent Networks, Inc.

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Richard N. Snyder
Chairman and Chief Executive Officer

Interview Conducted By:
Walter Banks, Co Publisher

CEOCFOinterviews.com
July 2002
 

Company Profile:

Forgent Networks (NASDAQ:FORG), based in Austin, Texas, provides enterprise video network software and services to improve ease-of-use, reliability and manageability of video networks. Video Network Platform (VNP) is the industry's only video network management software that improves quality of service and cost-of-ownership for multi-vendor, multi-protocol video networks. Forgent's product portfolio consists of leading brand video products -- integrated into custom and vertical market applications.

Since the birth of the videoconferencing industry, equipment vendors and service providers have touted the benefits of video communications. However, problems with ease of use, reliability, and manageability continue to limit the growth of videoconferencing as a mission-critical business tool. Forgent is committed to solving these problems with tools and services for managing multi-protocol, multi-vendor video networks. By increasing the quality of service while reducing the cost of ownership, Forgent's software products and solutions enable videoconferencing to achieve its true ROI.

Professional Services:
Forgent Network's full spectrum of professional services, which have been deployed in thousands of sites, provides network planning, Interoperability testing, technical support, maintenance and training, which ensure the successful operation of video networks.

Software Products Includes:
Global Scheduling System™ (GSS)
- an enterprise-ready software solution that reduces the time & costs associated with meeting management. It helps organizations of all types reduce the cost and time associated with the management of their large-scale meeting environments. This includes workflow improvement, utilization review for resource planning, and centralization of all associated resources and activities. The GSS is a web-based application that runs within a corporate intranet. It combines the management of conference rooms and all associated resources and services in one easy-to-use application.

Video Network Platform (VNP)
VNP fills a critical gap by providing the first integrated video network management tool. VNP brings the power of network management to videoconferencing to improve its quality of service and reduce its cost of ownership. Unlike device management software, VNP manages your video network from the network out. It enables you to monitor and manage all of your video devices — from multiple vendors — as well as your network devices. That means that you are not tied to a proprietary network management tool and a single vendor solution. VNP allows you to grow your network with whatever devices and protocols you deem appropriate.

VideoWorks - Providing a better video experience
Forgent's VideoWorks solution builds on the VNP management platform and adds scheduling and call automation capabilities to deliver "lights-out" videoconference operations and management. VideoWorks makes it easy for end users to schedule videoconferences and have them launch on-time, every time.

Interview Highlights:

- In what industry does Forgent have a deep rich history, and what was its former name?
- Why did they change their name and in what direction did they subsequently take the company?
- Are they a software or service business, or both?
- What was their most recent acquisition?
- What is their growth strategy?
- What are their current revenues and have they experienced growth over the past year?
- Where are the funds coming from to continue growth?
- What new business are they exploring and finding success?
- Which area of their business will experience the most growth over the next year?
- How big is the market for video conferencing?
- What is their marketing and sales strategy and what types of companies do they traget?
- What is their R&D spending?
- Will future growth come through sales of new product to current customers, or expansion in the marketplace?
- Has their product pipeline been developed through their own R&D efforts or acquisitions?
- Are their products and services being sold internationally as well as in the United States?
- What are their plans for expanding the marketplace?
- Are there any hardware requirements in using their software?
- Where will their business be in two years?
- Do they have the right management team in place?


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