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Data Critical
Corporation 19820 North Creek Parkway Jeffrey S. Brown Interview conducted by: CEOCFOinterviews.com January 2001
Bio of President & CEO About Data Critical
Data Critical Corporation develops and distributes
wireless and Internet systems for communicating critical healthcare data.
The company offers StatViewä,
Alarm Viewä and FlexViewä,
a line of wireless alarm notification products for hospitals. It also
provides MobileViewä and ECGStatä,
a line of wireless products for physicians, WebChartä,
an Internet-based solution for physician charting, and PocketChart, for
handheld Pocket PCs. Data Critical will soon offer unwiredDr wireless Web
services for physicians to allow physicians to chart online, prescribe
medications, dictate notes, check lab results and more, leveraging the power
of the wireless Internet. Data Critical has sold more than 400 wireless alarm
notification systems to approximately 200 U.S. hospitals. The company has
more than twenty-five partnerships with industry leaders such as Aether
Systems, Agilent Technologies, GE Marquette, Medtronic Physio-Control,
Nellcor Puritan Bennett (Mallinckrodt) and Siemens Medical Systems. CEOCFOinterviews – Can
you give us a little history of Data Critical and where you would expect to
be three years from now? Mr. Brown – “The Company was founded in 1993 by a physician
by the name of David Albert. David is still with us as our Chairman and
Chief Scientist. Dave’s idea was to marry information that’s developed
in healthcare with wireless technologies because of the need for anywhere,
any time information in healthcare. He saw this as a strategic fit between
the two types of technology in the ability to create value by delivering the
information that the people need to see on an n immediate basis. Therefore,
we have a set of products that do exactly that. They deliver everything from
monitoring information in a hospital to prescription writing and sending lab
results to a physician outside of a hospital. Our job is to take this
technology, use it to deliver this information and create value by doing
that. There is clearly a huge market opportunity for us to continue to do
that. When you think about the healthcare delivery system in the U.S. in
particular, there are about five thousand hospitals, with over one hundred
beds each. That is a large number and there are tens of thousands of doctors
out there that need this kind of information, so that gives us a good base
just in the U.S., let alone internationally.” CEOCFOinterviews – Is your product software of hardware? Mr. Brown – "Most of our product is software related.
We write our own software and all of our key interfaces. We do have some
hardware that we either buy off the shelf or integrate in terms of servers,
or in the case of our hospital-based business, we have a device that we make
called a Statview receiver. This shows patient ECG waveform data and text
information for a nurse to carry in the hospital." CEOCFOinterviews – Is that manufactured to house? Mr. Brown – "Actually, it’s out-sourced." CEOCFOinterviews – What is your most recent and exciting
news? Mr. Brown – "Well, we just recently announced two new
distribution arrangements, which are very exciting. One is our relationship
with Medtronic Physio-Control. They actually have assumed our sales force of
about twenty people and we are now distributing our products for hospitals
through Medtronic. Their sixty-five to seventy person sales forces is now
going directly into hospitals and selling our products as well as their own
defibrillator products. Therefore, it’s a nice fit and we have a much
larger sales force by working with them, one that is three times our
existing size. On a related side, we announced a licensing deal with Agilent
Technologies, which has now been brought by Phillips. They’re integrating
our Statview software inside their monitoring network. So it will come as
part of your monitoring package from Agilent when you’re a hospital buying
systems from them. These are new and different distribution arrangements for
us and we are very excited by them." CEOCFOinterviews – Is your marketing strategy geared more
towards partnering or do you have any in-house sales staff? Mr. Brown – "It’s a little of both actually. Our
hospital-based sales force is composed of Medtronic employees. On our
physician side, we do have direct sales people that are out selling our
systems into physician offices. Therefore, we have a little bit of both, but
we are big believers in partnerships and we have about 26 partnerships with
some of the biggest names in healthcare. Most of which have original
equipment manufacturer (OEM) product relationships or co-selling
opportunities where they’re out marketing our products for us. In terms of
the number of feet out on the street that are out talking about Data
Critical products, it literally is in the thousands." CEOCFOinterviews – Are you in a global market or is your
product sold mostly in the United States? Mr. Brown – "We’re just getting started
internationally in the distribution side. We are in the process of
delivering our systems into Europe and Medtronic Physio-Control will be our
partner for international sales as well. Because our product is radio-based,
we have to get approvals by the various ministries or telecom to sell the
products over there. We are currently in the process of doing that so we
expect to start having sales internationally." CEOCFOinterviews – What are your revenues derived from? Mr. Brown – "Primarily, our revenues are in two
classes. The lion’s share of our revenues come from a product called
Statview, which is tied into about half a dozen patient monitoring type
company systems. Statview delivers wirelessly inside of hospitals alarm
notification information including ECG waveforms to nurses. We also have
products that extend that information to a physician who is outside of the
hospital and who is carrying around a smart phone or two-way pager type of
device. To physicians, we also sell software for pacemaker follow-ups. A
pacemaker patient can actually dial in to a doctor’s office and transmit
information about their pacemaker and what has happened, including waveform,
using our software. Once received, it is automatically printed or faxed out
to the physician if they are outside of the office. Another product is our
physician systems that allow prescription writing, charting and a variety of
other tools." CEOCFOinterviews – After the product is sold, do you have
any residual revenues? Mr. Brown – "Inside the hospital, it is primarily
capital sales. However, there is usually yearly recurring revenue for the
service that we provide. On the physician side, there is capital purchase of
some of our pacemaker follow-up software, but our physician connectivity
tools, which are the prescription, writing labs and dictation services are
all monthly recurring models, so you actually subscribe to those." CEOCFOinterviews What are the actual revenue possibilities in
your markets? Mr. Brown – "Our typical Statview system, which is our
core product for hospitals, sells at about $90,000.00 per system. There are
about 3.6 different areas we can sell into in an average hospital. That
gives you a market opportunity of 1.6 billion. That’s just on the hospital
side alone. If you start looking at physician groups, and there are
literally hundreds of thousands of physicians that can buy our products of
monthly recurring revenues, that adds up to the billion-dollar category per
year as an opportunity. The numbers are pretty big and the market is pretty
big out there." CEOCFOinterviews – What is your market share? Mr. Brown – "On the hospital side, we’ve actually
installed now and are approaching four hundred hospitals out there.
Therefore, we are not quite ten percent of a market of five thousand yet,
but we are getting there. On the physician side, we have about seventy five
hundred to eight thousand physicians using our products today." CEOCFOinterviews – How do you plan to overtake your
competitors? Mr. Brown – "On the hospital side there currently
isn’t much competition for our products. We really have signed up most of
the major players on that front, so we have leaped ahead of everyone else.
It is a matter now of getting our products in front of people who can make
the buying decisions, and that is one of the reasons we made the Medtronic
deal. On the physician side, we do have some competitors who are out there
talking about the ability to look at that information and manage that
information for the physician. We are solely focused on the wireless side of
connectivity and providing that on small platforms like cell phones and
pagers. We have a little bit different market spin out there and we think
that is important because those are the devices physicians’ use today.
Almost every physician has a pager and/or a cell phone so we’re able to
use that information and able to use those platforms for it to be delivered
on. Therefore, it’s a slightly different model than everyone else." CEOCFOinterviews – What percentage of your revenue goes
toward research and development? Mr. Brown – "Last quarter it was about fifteen
percent." CEOCFOinterviews – Will R&D spending produce any
upgrades or new products? Mr. Brown – "We’re always looking at the opportunity
to upgrade our products. We look at every one of our products as an
evolution and continue to work on getting those ready for connectivity to
the next generation. With regard to our core Statview product, we’re
looking at and working on new versions of that every day, and of course all
of our product line. We feel that we have a robust R&D pipeline." CEOCFOinterviews – Is your product pipeline increased
through R&D or through acquisitions? Mr. Brown – "We’ve done a couple of acquisitions in
the past; and we’ve acquired three companies since we went public a little
over a year ago. All three are in the physician area. One company, called
Paceart, does arrhythmia follow-up and pacemaker follow-up software for
physician offices. Then we acquired two other companies, Physix and Elixis.
They were in the wireless and handheld side of connectivity for physicians
with devices that could do all parts of their job, such as charting. Elixis
had a web-based solution for delivering this information. We can now connect
from these palm type and had-held devices to the Internet through wireless
technology and really allow the physician to transact, write prescriptions
and review charts wherever they are.' CEOCFOinterviews – Which of your products do you see as
being the best revenue producer of the future? Mr. Brown – "I think they’re all in and of
themselves, very big opportunities for us. Historically, we’ve gotten the
lion’s share of our revenues in the hospital market place in selling these
capital solutions. I think that’s going to continue to grow very nicely.
The Paceart business, in selling the pacemaker follow-up and arrhythmia
follow-up software, is in a market for cardiologists and those types of
people. It gives us the opportunity and a good base of physicians to sell
into, however, it’s not quite as large a market for that particular
software. On the physician side for transaction services, that’s again a
very big market. So, I would see over time that would have a lot of
attraction for us as well as the hospital side continuing on." CEOCFOinterviews – What is your cash and credit situation? Mr. Brown – "We don’t have any debt, and we exited
the third quarter, which was the last quarter we reported on with twenty
seven million dollars in the bank. We’ve been burning between two to three
million dollars per quarter so we obviously have a lot of powder left in our
cannon there." CEOCFOinterviews – What are your margins? Mr. Brown – "We are in the sixty percent range." CEOCFOinterviews – When do you expect to hit that ultimate
goal of profitability? Mr. Brown – "The model we’ve shared with the street
talks about fourth quarter profitability and that’s based on essentially a
build-up of our minimum commitment model from our partnerships. Do I think
we can do better than that? We hope so." CEOCFOinterviews – What is your view and strategy for crisis
management? Mr. Brown – "What we tend to do here is put in place
our core fundamental business plan on how we want to make products, how we
want to sell products and what those products will do, and from there we
execute against it. When things come up that are out of our area of
knowledge or comfort or expectations we sit down as a group and manage
through them going back to the basics of whatever plan we’re working on at
that point; whether it’s a manufacturing plan obviously or something else.
That’s really from a crisis standpoint, we try to stay calm and just
execute from the plans you put in place." CEOCFOinterviews – Do you have some final thoughts to share
with potential investors and shareholders? |
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