Mail-Well Inc. (MWL)
Interview with: Paul V. Reilly, Chairman and CEO
Business News, Financial News, Stocks, Money & Investment Ideas, CEO Interview
and Information on their
portfolio of services and products that include e-services, envelopes, offset and digital printing, as well as printed office products.

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Mail-Well Inc. is differentiating itself through depth of visual communication services and over 85 manufacturing facilities across North America

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Services
Visual Communication Services
(MWL-NYSE)


Mail-Well Inc.


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Paul V. Reilly
Chairman and
Chief Executive Officer

Interview conducted by:
Lynn Fosse
Senior Editor

CEOCFOinterviews.com
November 2003

Mail-Well (NYSE: MWL) is one of North America’s leading providers of visual communications with one-stop services from design through fulfillment. The company’s broad portfolio of services and products include e-services, envelopes, offset and digital printing, as well as printed office products. The company is uniquely positioned by serving both direct customers through their commercial segment as well as wholesalers and value-added resellers through its resale segment. Mail-Well currently has approximately 10,000 employees and more than 85 locations throughout North America. The company is headquartered in Englewood, Colorado. “Today, if customers so choose they can go to one contact point to purchase any Mail-Well product or service.” Offers Mr. Paul V. Reilly, Chairman and CEO of Mail-Well Inc., “We have had some recent successes that support this model. We had a test going for about one year with a Fortune 50 company. We provide all of our products and services to them - we became more important to that customer. We have increased our sales with this company by over sixty-five million dollars over the last year, and we provide them with a full spectrum of visual communication services.” Asked why people are coming to Mail-Well instead of the competition, Mr. Reilly responds, “We differentiate ourselves with the depth of our services and the depth of our product line. We have the ability to provide many products and services to many different locations. Today most of our competitors are one-plant, one-product line operations. If you look at Mail-Well that has over 85 manufacturing facilities across North America and many product lines, we are different.” Mr. Reilly feels that people reading this article should remember that, “Today we are bringing the benefits of scale to our customers. We are offering an enterprise solution   – our total package of products and services – to customers with whom we have good relationships. Relationships are a very important part of the printing business. For example – with one customer where we have employed an enterprise solution for a year, we have proven a successful model that we know works with financial services companies. In the future, we will take that same group of employees who did such a fine job at solving problems for this one company, to other financial services companies. They can use what they have learned to better service these new customers. We will be following the same process with healthcare, the auto industry, financial services, and the travel industry. We think it is an opportunity for us to bring our scale and know-how to different vertical markets. We are very excited about growing in these vertical markets – and being our customers preferred provider of visual communication services.”





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