FirstService Corporation (FSV & FSRV)
Interview with: John Friedrichsen, Senior VP and CFO
Business News, Financial News, Stocks, Money & Investment Ideas, CEO Interview
and Information on their
services to commercial and residential customers in the following areas: Residential Property management; Integrated Security Systems; Consumer Services and Business Services.

 

Cover Story

CEOCFO Interview Index

CEOCFO Current Issue

Future Features

Analyst Interviews

Corporate Financials

Archived Interviews
 

About CEOCFOinterviews.com

Contact & Ordering

 

FirstService Corporation operates in four areas: Property Management, Integrated Security, Consumer Services and Business Services. While different, all divisions are service focused

wpe62.jpg (3198 bytes)

Services
Real Estate Operations
(FSV - TSX) (FSRV – NASDAQ)


FirstService Corporation


wpe65.jpg (7289 bytes)

John Friedrichsen
Senior VP and
Chief Financial Officer

Interview conducted by:
Lynn Fosse
Senior Editor

CEOCFOinterviews.com
September 2003

FirstService Corporation (FSV – TSX; FSRV - NASDAQ) is a leader in the rapidly growing service sector providing services to commercial and residential customers in the following areas: Residential Property management; Integrated Security Systems; Consumer Services and Business Services. “Whether we are looking at the Residential Property Management area, Security, Consumer Services or our Business Services area, we have what we refer to as platform investments, which are larger investments in these areas.” Comments John Friedrichsen, Senior VP and Chief Financial Officer of FirstService Corporation, “Many of these are geographic specific. In virtually all of our businesses, the senior management teams are also partners, so they retain a direct ownership interest in those businesses; they have a direct investment in the businesses they manage on a day-to-day basis. We are big proponents of variable, performance driven compensation and incentives. Whether on a short-term basis, such as annual bonuses, or a longer-term basis, through equity ownership, there is a high degree of motivation to ensure that they are managing and providing service at an optimal level and that allows them to continue to retain customers and grow their businesses.” Mr. Friedrichsen, tells us that what sets them apart from the competition is, “The management team at the FirstService level, along with the very strong management teams that we have within our various operating businesses, has demonstrated that we know how to acquire and operate service businesses. As a result, we have been fortunate in having been able to deliver ongoing growth in revenues and earnings on an annual basis for a number of years. We believe that we’ll continue to successfully execute our growth strategy that we had set out from inception, and that there is a great opportunity to continue building FirstService into a significant, diversified services company. Over the last few years, our growth has slowed, including our acquisition pace. Nevertheless, we are generating cash flow at record levels and we believe that over the next several years, there will be excellent opportunities to once again acquire businesses, which will allow us to return to our historical growth rate. Given that the stock is presently trading at about 12 times trailing earnings, we think it is very attractively priced for those investors interested in participating in our growth over the next several years.”

When asked which areas he feels are the highest growth areas, Mr. Friedrichsen said that, “I think all of the areas have attractive growth prospects. Given the present operating environment, our Property Management would be our greatest growth prospect on a near-term, go-forward basis. That segment operates in a highly fragmented industry and we are the market leaders with a 3% market share. It is an area that is consolidating and an area that is growing. We provide services to property owners to help them administer and manage the communities they live in. Demographics play into that as well, whereby more and more people are interested in outsourcing services that were previously done internally.” “In terms of profitability and looking at earnings before interest, taxes, depreciation and amortization, or EBITDA, our largest business is our Business Services area followed closely by our Consumer Services business.” Asked to share some thoughts on revenues Mr. Friedrichsen continues, “We are a diversified company; not one segment accounts for more than 40% of our business on a top-line basis. All of our businesses have a very high proportion of recurring revenue, which we generate on an ongoing basis as we service our clients. That would be the common thread that ties it all together.”

FirstService is the largest manager of private residential communities in North America. Private residential communities include condominiums, cooperatives, gated communities and a variety of other residential developments governed by multiple unit residential community associates. They manage more than 400,000 residential units in 2,000 community associations across North America. In addition, FirstService operates the largest commercial swimming pool and recreation facility management company in North America managing and servicing over 1,200 commercial swimming pools and over 5,000 residential pools in 10 States and Canada.

FirstService is one of North America's largest providers of integrated security services, primarily to the commercial market. Operating with two security brands, the security companies extend their operations to 10 branches within Canada and the United States.
They design, install, monitor and provide service access control, closed circuit television and other intrusion systems as well as offering high-end guard services.

FirstService provides a variety of residential and commercial services through their Consumer Services network of approximately 1,400 franchised and 23 Company-owned locations across North America and internationally. The brand names in this franchise service unit include California Closets ®; Paul Davis Restoration, Inc.®; Certa ProPainters and College Pro Painters ®; and Nutri-Lawn ®, ChemLawn ® (in Canada) and Green Lawn Care ®.

FirstService provides business-to-business customer support and fulfillment services as well as business process outsourcing to Fortune 1000 companies, including banks, insurance companies and governments through 24 branches in the United States and Canada. Services include customer relationship management ("CRM"), technical and product support; student loan servicing; claims and other items processing; coupon and rebate administration; and inventory management, order assembly and shipping of marketing support materials, textbooks, medical information and pharmaceutical samples.

Instant Access:
To find out more about:
FirstService Corporation (FSV & FSRV) you may order the complete text of our interview. To view a copy of this highly informative interview, left click here: ViewFSRV

disclaimer

Newsflash!

To view Releases highlight & left click on the company name!

CEOCFOinterviews.com

FirstService completes private placement of US$50 million of senior secured notes
Wednesday October 1, 2:26 pm ET

TORONTO, Oct. 1 /PRNewswire-FirstCall/ - FirstService Corporation (Nasdaq: FSRV - News; TSX: FSV - News) today announced that it has successfully completed the private placement of US$50 million of senior secured notes with a fixed interest rate of 6.40 percent and a term of twelve years. The notes were purchased by Prudential Capital Group, a unit of The Prudential Insurance Company of America. Proceeds from the private placement will be used to repay all amounts outstanding under the Company's senior revolving credit facility. The notes are due September 30, 2015, with equal annual principal repayments beginning on the ninth anniversary for a ten and one-half-year average life.

Posted: 10/6/03 - CEOCFOinterviews.com
#######################################



ceocfointerviews.com does not purchase or make
recommendation on stocks based on the interviews published.

.