Across Borders Management Consulting Group, LLC |
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September 29, 2014 Issue |
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The Most Powerful Name In Corporate News and Information |
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IT Project Management, Staffing, IT Compliance, Technical Integration and Product Development Service for Small Business to Fortune 500s |
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About Across Borders Management Consulting Group, LLC: Across Borders Management Consulting Group (ABMCG) designs, implements and delivers business-driven technology solutions that enable our clients to make their businesses more responsive to market opportunities and threats, strengthen relationships with patients, suppliers and partners, improve productivity and reduce information technology costs.
Our solutions enable our clients to operate a real-time enterprise that dynamically adapts business processes and the systems that support them to the changing demands of an increasingly global, Internet-driven and competitive marketplace.
Our focus areas include IT Project Management, Staffing, IT Compliance, Technical Integration and Product Development services, we are more nimble, flexible, and quicker in delivering solutions to our clients and given our deep industry expertise can tailor our services & solutions around your needs.
We are also able to support multiple vendor stacks such as IBM, Microsoft, and Healthcare Clinical IT systems on the technical front. Our development centers located across USA and India allow us to provide our customers with multiple sourcing & delivery models.
With its offices in Florida, Texas, Trichy-India, and a network of professional associates in other major cities and abroad, Across Borders is well equipped to service its clientele and cater to their needs.
Social Media Sites: - Twitter - https://twitter.com/abmcgllc
Vijay
Krishnan Mr. Krishnan is co-founder of Across Borders Management Consulting Group. Having founded three companies during his career so far, Mr. Krishnan managed to spend the majority of his career working with information technology, with experience ranging from technical programming, web development, strategy, analysis, and design, through project management as well as the business impact aspects of implementation work, including business process re-engineering and change management. As an entrepreneur himself, Mr. Krishnan serves as the management consultant to many organizations helping build and scale. Mr. Krishnan hold a BS in Computer Engineering from Bharathidasan University, India followed by a MS in Computer Science from Saint Joseph’s University, Philadelphia, PA and MBA from University of Massachusetts, Amherst, MA.
Interview
conducted by: CEOCFO: Mr. Krishnan, would you tell us how Across Borders Management Consulting Group is delivering innovative healthcare solutions? Mr. Krishnan: Our company is a technology think-tank and we provide technology services, solutions and consulting for small business to Fortune 500’s. Our domain and technology expertise comes from the experiences of the founding members. Healthcare, Finance and Banking are our focus domains. Our motto is “innovation through strategic thinking”. We find that there is a technology deficit in many institutions, so we work on bringing both compliance and technology to those institutions in a cost effective manner.
CEOCFO: What is the key to keeping it simple along with being accurate and useful? Mr. Krishnan: Keeping it simple and easy to use is the key in today’s IT services arena. Technology need not be complex. We have found companies buy all the software they can buy; as long as the budget is there, but do not always use it. We try to understand what the business problem is and what we are trying to solve. Once we understand the problem, then the solution needs to be something, which not only provides a technical solution but something that they can maintain and manage internally in a cost effective and efficient manner.
CEOCFO: When you are speaking with a prospective client in any industry, how do you discern among what they say they need, what they think they need and what they really need? Mr. Krishnan: It depends on the industry and type of customer. Enterprise markets are more mature compared to small – mid level businesses in this arena. We listen closely to the clients because they have the pain point and the need. We perform business requirement analysis and gap analysis before an initiative. We also try to provide them the best practices in the industry so that way they differentiate between the must-have and nice-to-have based on budget and other constraints. The more you peel the onion, then you get into the core issue and then once you get to the core issue, everything else becomes a symptom in most cases. We never try to sell them more than what they want and we try to be a trusted advisor. If you do not need any extra technology, we will tell them as in many cases less is better.
CEOCFO: What are some of the other industries of focus? Mr. Krishnan: Our other industries of focus are Healthcare followed by Banking, Non-Profits, Academia, Financial as well as Insurance.
CEOCFO: Do many of your clients come to you proactively or do they tend to come when they have a problem? Mr. Krishnan: Very rarely do they come to us proactively unless it is a mid-small business, which is looking to deliver a technology vision. Mostly of our enterprise, clients reach out to us when they have technology or compliance issue. Our strength is that we turn around very fast and fix their immediate problem related to development, staffing or infrastructure technology. We then sit down and discuss their technology roadmap and help them so that such situations can be prevented in the future. Most of the time when we go in it is fire-fighting mode.
CEOCFO: What is your geographic range? Mr. Krishnan: We currently deliver services to clients across US. We are headquartered in Florida and we have some delivery teams in INDIA but our vision is to deliver technology and consulting services worldwide in the years to come.
CEOCFO: How do people find you and how do you reach out? Mr. Krishnan: If you do a good job, you normally get many references, which is happening quite a bit now (word of mouth). We also work with some of the major implementation and staffing partners and work as direct vendors to them. We have just started doing some internal sales and reaching out to potential customers using our sales team. Other than that, it is the usual social media and marketing. We go into marketing forums and we represent ourselves at business expos in our area.
CEOCFO: Do you need to keep up with the regulations in healthcare and banking or is that up to the client? Mr. Krishnan: We have to keep up with what is happening in the regulations front to help our clients decipher them and implement the same but the ultimate compliance responsibility lies with the client.
CEOCFO: How do you keep on top of new technology? Mr. Krishnan: It is collective intelligence. We encourage our employees to keep up and provide venues for them to brainstorm new technologies. We have set up a small R&D team to review emerging technologies. We are constantly reading about new technology and attend forums to understand how new technology can serve the clients. Knowledge is a key differentiator and if you are going to be a trusted technology advisor, you have to be on top of new technology developments.
CEOCFO: When you are speaking with a prospective client, how do get your point across to them? Mr. Krishnan: One way is by listening to their challenges and not portraying ourselves as a know-it-all solutions provider as sometimes that annoys many clients. We are very data driven and factual in our approach and provide industry best practices and case studies to get a point across to our clients. Once the discussion goes to the data driven mode, the clients realize our domain knowledge and our understanding of their problem. This approach normally gives us a first point of commonality and from there we go into solution approaches based on risk and constraints.
CEOCFO: How is business these days? Mr. Krishnan: The technology services business is good and growing. Our company recently being named as GrowFL “FL Companies to Watch for 2014” is helping as many prospective clients have taken a note of that and hence sales leads have increased. We are hiring and expanding and the goal is to be a 50-employee company by Dec 2015.
CEOCFO: What do you look for over and above the technical skills in your people? Mr. Krishnan: We look for good listeners, individuals who have eagerness to learn new things and somebody who is passionate about what they are doing. We are a small growing company and the reason why we have grown so far is due to the passion and the commitment of our employees, which goes beyond the technical skills. We look for good attitude, which defines everything. Most of our interviews are scenario based and looking for individuals with long-term vision for their career and that way we can see if there is a match in the long term.
CEOCFO: Why pay attention to Across Borders Management Consulting Group? Mr. Krishnan: I think what we have is a unique blend of solutions and services that can cater to a spectrum of clients from small companies to Fortune 500 companies. We are able to bring the technology concepts and solutions designed for a big company, customize it to the small to medium businesses with resource efficiency, and cost effectiveness using innovative means. We are able provide staffing and resource models that help clients of all budgets achieve their goals. We stay with our clients through their evolution and become their trusted advisor and that is what we are banking on as our factor for long-term success. |
“Technology Services, Solutions and Consulting for small business to Fortune 500’s”- Vijay Krishnan
Across Borders Management Consulting Group, LLC
141
Waterman Ave. 877-674-9585
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